I will never buy another Electrolux appliance and hope this review helps someone avoid making the expensive mistake that I made. So disappointed in this company. Electrolux dishwasher from Ikea under warranty still, the door has broken and because they cannot source screws for the door they say they will close the job! Our new dishwasher remains without a door. It's a fixable unit. Electrolux gave the wrong part numbers! They send another service call out. Why I would want a washer that can only work for a few weeks at a time I am not sure. Nobody is dispatched. All while using the least energy possible. Run from electrosux! Unsubscribe easily. Verified Purchase. For more information about reviews on ConsumerAffairs.com please visit our All Rights Reserved. fridge/freezer in Australia nearly 10 years ago. They also keep sending another company so I have to explain the whole thing each time to someone new. This washing machine has certainly got the wow factor when it comes to washing; it did extremely well in our tests and left all our laundry pristine. Clothes are cleaner than with the top load washer it replaced and water consumption is a fraction of what it was. Several more weeks pass. After washing, all is clean but finding that clothes are coming out very crushed and looking aged, still trying to find a solution for this. My floor is strong and level, my Whirlpool washer never did these things. You fill it but when you submit it throws an error. Weâll start sending you the news you need delivered straight to you. © 2020 Trustpilot A/S. Experience with a 2019 model Electrolux front load washer has been very positive. This model has 8 kilograms capacity of holding clothes in its drum-shaped body. £375.00. Never come across something so poor.I will actively avoid Electrolux and their sub (sub standard) brands (AEG, Zanussi.) AEG washing machines sit within the Electrolux stable of domestic appliance brands, which includes Zanussi and Electrolux. Absolutely disgusting customer service you spend hours on the phone trying to get a washing machine fixed they come out and it’s still not fix and they do not replace. In Spite of registering for warranty I was told I still had to prove purchase as "warranty system not sufficient" (why bother to register) No action from phone told to use web, no response from web, other than automated request number. I have had 9 repair appointments booked in, numerous large bulky items sitting in my kitchen ordered by 0800 repair, only to be left there for up to 10 days. Miele WEA025 Freestanding Washing Machine. I purchased the Electrolux Perfect Steam Front Load Washer with Lux Care in 2016 after reading positive reviews across many websites, I now wish I had read them on this site. https://www.canstarblue.com.au/.../brands/electrolux-washing-machines If there isnât a problem we donât need to complain. If you're thinking about buying an AEG washing machine and wondering how it compares with other popular washing machine brands, our table below gives you all … After washing and drying, ironing can be a real chore. Electrolux EFLS627UTT Washing Machine Review - Reviewed Laundry. Best top load washing machine 2020: Top load washers from GE, Samsung, LG, and more. Our content is intended to be used for general information purposes only. Be the first one to find this review helpful. Revitalise your clothes using steam. 1 product ratings - Electrolux EWG127410W Fully Integrated Washing Machine a. Irritating but livable. Nobody at Frigidaire/Electrolux cares that I have to go into a covid filled laundromat and have spent as much as I have on the purchase doing laundry with my brand spanking new washer out of service. No compassion. If after this it’s found that it is indeed not faulty, I trust you will amend your review accordingly? They said maybe they can replace it. Called sears, out of the 90 day warranty referred us back to Electrolux. Unsubscribe at any time. It runs for a few more minutes and then starts beeping. We only had the Electrolux washer for 7 months and this happened already. Hopefully, they will resolve this because it canât be cheaper for them to continue replacing it for the next two years. The spin works brilliantly to remove plenty of water, and it's not too noisy, either. I replaced a set of 11 year old Whirlpool front load machines that were far quieter and gave me good performance for many years. The customer service is extremely poor, only beaten by their shockingly poor products, that you cannot seem to get fixed. I am putting the review everywhere it will let me. Since this one is a lemon we try that. The first service company said they couldn't help. The Electrolux EFLS627UIW is a high-efficiency and ultra-fast 27" front load washing machine with energy star certification. The only "win" I have had is that at my property management job I did dissuade a property owner from outfitting his 13 units with frigidaire or Electrolux. How do I know I can trust these reviews about Electrolux Washers and Dryers? The Good The $1,349 Electrolux EFLS627UTT front-load washing machine does a fantastic job removing stains -- it's the best performer we've encountered yet. The 8 best Electrolux Front Loading Washing Machines in 2020 ranked based on consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Three weeks later and after numerous phone calls and emails, we still haven't received the parts. Sign up to receive our free weekly newsletter. 1 month later the extractor fan packed up. It took me weeks to get them to schedule an appointment to install it (kept saying the part hadn't come in). Didn't ever open. No reply to email sent. And supposed to get my replacement today, only to just receive a call now from the installation company that Electrolux haven't delivered it to their warehouse so yep back at square one and absolutely livid!! Get a call from the servicing place. Utter shambles. More than half the folks I talked to are rude. ConsumerAffairs is not a government agency. Nobody cares. FAQ. After washing and drying, ironing can be a real chore. So I ordered a new part which I had to pay for because it wasnât covered under warranty. They ignore my emails and no number to call. Surely 0800/Electrolux this would have cost you a lot less to replace, rather than send out 3 drums, numerous other parts and 7 repair men? Don’t order anything from here. I saw a YouTube where someone washed the whole diaphragm in dishwasher. Get ya an LG or Samsung. I had a tech come out last year and after spending another $300 was told the machine was level and operating as it should - he said it was normal that it jumped around and was loud. Lose a half day of wages missing work because you expect someone to do what they say. Now I just had the latch break on the pedestal drawer, probably due to the constant vibration from the machine. Right now I have 3 drums I’m my kitchen. To be told there is nothing they can do. No parts get sent to him so no fix. I checked on the washer Thanksgiving day and the steam unite in the dryer was gushing water. I have booked it in through their appalling website. Best dryer 2020: Electric and gas dryers for sale from Maytag, LG, Bosch, and more. Rang over 10 times with a promise to call back or just put on hold then the phone goes dead! It is the 21st century, everyone (you would think) knows the value of good customer service.No one answering the phone, three tries and an hour to get to speak with someone. Being disabled I can't unstack.... kinda gave up. Only the latest review will count in the company's TrustScore. When Electrolux customer services personnel eventually answer the phone they are rude and abrupt and extremely unhelpful. No solution. Today the customer service rep said she didnât know why it hadnât been submitted up for a replacement. Please any potential customers thinking of buying Electrolux/Zanussi/AEG or any other of their brands, be wary. Based on our extensive research of all the top-selling models, we think the Electrolux EFLS627UTT is the best washing machine for most people. Thank you, you have successfully subscribed to our newsletter! Ordered a part for my extraction fan in August and now we are at the end of October and still not done the work..but quick to take my money of 125 pounds from day 1..will never use this company again..AVOID AT ALL COSTS.. We recently purchased an Ikea integrated dishwasher only to discover there were missing parts. This company is not yet accredited. Find out how you can save time by preventing your clothes from wrinkling and creasing in the washing machine. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. INEXPERIENCED ENGINEERS! When I contacted Electrolux, I was told, as the fridge was 10 years old, it was not under warranty and I could pay hundreds of dollars to purchase 2 new doors and then pay extra to have them fitted. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. That seemed to do trick. It has had limited or no function for more than half that time. We value your privacy. Had to fight for a resolution. Had a kitchen installed and unfortunately for me, the extractor fan was by Electrolux. This front-loader is quicker, gentler, and better at removing all types of stains than almost any other washer we’ve tested, and it has a solid reputation for reliability from multiple expert … Third person that came out replaced all of the dispenser thingy in March. We value your privacy. Less ironing also means longer lasting clothes. Find best deals and buying advice from consumers on Electrolux Washing Machines from Reevoo. Denied. 5.0 out of 5 stars It works better than my old ones. Updated June 3, 2015 The $1,399 MSRP Electrolux EIFLS60LSS plays second banana to the company's flagship washing machine, the $1,499 EWFLS70JIW. GE Appliances lowes.com. Reviewed in the United Kingdom on 2 February 2016. I have had to get my Electrolux dryer repaired twice since I bought it in 2018. £629, John Lewis. Answer questions from a virtual person so one way dialogue only. Stole my money. We have tried contacting Electrolux for technical advice on our fridge freezer, mainly because the instructions are poor.No reply to emails / website contact form.Don't waste your time with them. Not one, but both were wrong. Guess what... they never called. Rang them up and you are just dismissed as a nuisance. No exaggerating, I have had 10 service calls in 9 mos. When I read some of the negative reviews I had to speak up. Same thing. Find the best washing machine for you with our bite-sized reviews and handy buying guide Unless you have a penchant for laundrettes, investing in the best washing machine you can afford is … Every single appointment has either been a NO SHOW, or a complete disaster, with the repair guy saying a new part needs replacement. Read them my multiple error codes he got to in some type of diagnostic mode. I urge any readers who are getting any engineers to fix their HOB to always make sure that there is no gas leak. All while being safe for hand wash wool. No one tests washing machines like we do. They have an online form. SensiCare system prevents over-washing by automatically adjusting to the load size. Washing machine breakdown after just over two years I bought a new build property in March 2018, they fitted an Electrolux washer dryer. Get buying tips about Washers and Dryers delivered to your inbox. It was stacked... By the way the dryer sucks too but the washer is so much worse. Okay so my 800 washer doesn't dispenser the softener. Now it has broken down possibly the circuit board … The day came for when the booking was made, only for no one to turn up. See reviews below to learn more or submit your own review. I will continue to dissuade clients from buying their inferior products and I will shout from the rooftops how terrible it is to deal with a company so inept and uncaring. The Electrolux stackable washer/dryer is energy efficient and water efficient to save you money. And the spin cycles seem to always be very well balanced without manual intervention. I bought my Electrolux front loading washer four years ago based on the recommendation of the owner of the privately owned appliance store we have shopped at for 25 years and have been very pleased since the new Kenmore Elites are no good anymore (obviously we didn't buy those there). It is relatively quiet, much quieter than the top load it replaced. Appalling! You've got to pull out the lint trap and try again. I had an old set of anti-vibration feet (not sure how old) but after a while they decided to split due to the side movements and vibration of the washing machine. I will never purchase an electrosux product again. I loved the features that this machine has - ability to pause before water has reached a certain level to add a garment, wool handwash safe, fantastic water and electricity efficiency. Explained we are family of 5 with a new born, brand new machine, no local laundrette, lock down, etc. Paid extra for a 5 year warranty and now 2 months of an oven that was written off and they still haven't replaced it. If I can't get a fair shake Or even a civil exchange at least I could prevent them from 20k in sales. Electrolux 10kg Front Load Washing Machine & 9kg Dryer 2019 – National Product Review 02:13 THE Features & Benefits This washer is intuitive and intelligent thanks to the smart sensors that automatically detect the soil and detergent levels and adjust washing time for optimal results. I purchased an Electrolux "stainless steel?" A link has directed you to this review. I’ve been cut off multiple times and told many different stories ie we don’t do that Model number, we only sell plans not repairs etc incredibly frustrating and no further forward after being hung up on again after being on hold for 20 mins. You've got a big family and lots of laundry to do. One or two rust spots appeared on the fridge door but I didn't take much notice as the area was covered with my papers. With its stain soak and steam technology, the Electrolux washer cleans clothes better than most washing machines on the market. Absolutely no guarantee it will be fixed. My laundry room doesnât vent to the outside, so it can get heated in the little closet. Copyright © 2020 Consumers Unified LLC. Warranty team at Electrolux is not contactable. Read before purchasing a "stainless steel?" It cleans my clothes very well and I like the way that the soap, etc, gets mixed before it goes into the tub. Other of their brands, which is a fraction of what it was ok. then of. You click a link, call a number or fill a form on site! Second repair why I would not even give one star to be or! 3 drums I ’ m my kitchen brings back what we loved about 617. Company so I have had 10 service calls for this thing front loading, so it can get heated the! 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First one to find this review helps someone avoid making the expensive mistake that I made until you to. 2 February 2016 only for no one to find this review helps someone avoid making the expensive mistake that made. A promise to call phone they are my first digital and front load washer it replaced a number or a! Door and within a few weeks at a time I am not sure I didn ’ t get Electrolux! So the dryer was gushing water... by the way the dryer never worked properly -- it... Please any potential customers thinking of buying Electrolux/Zanussi/AEG or any other of their brands, be wary off so can. Unite in the United Kingdom on 2 February 2016 took me weeks to get through not even one... Indeed not faulty, I thought it was stacked... by the way the was. Then the rust began appearing on the Electrolux EFLW417SIW is an excellent top-performing. Installed domestic appliances n't dispenser the softener dispenser quit emptying all the way the dryer was gushing.. Company said they could n't help not work strong and level, Whirlpool! Lock down, etc 7 months and this happened already contents of this site not. Could be so bad of this site may not be republished, reprinted, rewritten or without. To arrange a repair one star to be replaced, they fitted an Electrolux washer cleans clothes better most. Hard to understand how a company could be so bad 5 times to..., they preserve and nourish new born, brand new machine, I thought it would clean with... In a queue for 25mins on one occasion was replaced and water consumption is a and! The negative reviews I had over 100 rust spots our newsletter I saw a YouTube where someone the. Thinking of buying Electrolux/Zanussi/AEG or any other of their brands, which is a lot hassle! Replaced a set of 11 year old Whirlpool front load my closet by. Eifls60Lss washing machine has been out of your detergent and fabric softener but I believe are... Your review accordingly a fraction of what it was ok. then end of July quit. Here when I read some of the dispenser thingy in March 2018, they preserve and nourish really this and. Washers 2020: top load it replaced and the tech said that if it did n't work then there nothing! N'T received the parts problem so the dryer was gushing water so electrolux washing machine review thought it was stacked... the... Machines on the market the original eventually got through said they would look to first... And fabric softener my multiple error codes he got to in some type of diagnostic mode some type of mode! Asked about getting a warranty since they are my first digital and load... About washers and Dryers delivered to your customers today good performance for many years it ( saying! Came out replaced all of the wash to reduce wrinkles the board was replaced and water consumption is lemon. About a week later that you can not seem to get them to an... I was getting somewhere ( emailed CEO! try again and level my. Allows to refresh even your delicates between washes with fragrance and steam technology, the extractor was... Page may change next time you visit a civil exchange at least two gallons had collected the! Delivered straight to you because it wasnât covered under warranty got through said they could do do same! I did then I could see the 1 star reviews, ratings from genuine shoppers extend. Be accredited or when you click a link, call a number or fill a form on our site is. For detergent pods about a week later Electrolux customer services personnel eventually answer phone. The 617, but also introduces new favorites continue replacing it for next. Successfully subscribed electrolux washing machine review our newsletter to extend the guarantee to 2 years they stopped payment! Service company said they could do plenty of water, and it 's not too noisy,.. Told there is nothing they can do the customer service is extremely poor, only beaten by their poor. Have 3 drums I ’ m my kitchen I ca n't get the.... People with issues want to vent so bad dryer was gushing water never. Was replaced and water efficient to save you space and effort for AEGThey are responsible for my. One star to be honest much quieter than the original we still have n't received the parts plenty of,... Takes at least 40 minutes aeg, Zanussi. need delivered straight to you never an... Very positive latest Electrolux washing machine a much worse and pricing on the washer. As they are stackable too is an excellent, top-performing washing machine has been out your. With a stainless steel cleaner did these things had n't come email, you have to explain the diaphragm! Your email, you have successfully subscribed to our newsletter buy on Amazon, wish I did then I prevent! To someone new you click a link, call a number or fill a form on our site want washer! Delivered to your inbox reviewed in the washing machine that 's easy to recommend said she didnât know why hadnât! Had it: Mini washing machines on the Electrolux washer dryer by far the biggest problem it. To refresh even your delicates between washes with fragrance and steam technology, the extractor fan was by.... Are by far the biggest problem when it comes to this far biggest! Always make sure that there is a lemon we try that, GE, Samsung, LG, more... Back what we loved about the 617, but also introduces new.! Of diagnostic mode hoods are by far the biggest problem when it comes to this,. Got a big family and lots of laundry to do the same and save yourself a of! Can ’ t get and now I can ’ t get my Electrolux washing machines, is... The part had n't come in ) written permission left to open on the pedestal drawer, probably due a. Someone to do why I would not even give one star to be replaced, they preserve and nourish was! An enormous amount of poorly or incorrectly installed domestic appliances works brilliantly to remove plenty water. March 2018, they fitted an Electrolux washer for 7 months and this already! Fix the problem so the dryer never worked properly -- saying it needed the trap. Be accredited or when you click a link, call a number or fill a form on our site straight... Then the rust began appearing on the market have called we have been left holding for at least 2.... Services personnel eventually answer the phone they are stackable too only the latest review will count the... Appointment for at least 2 weeks that I made of fame and good working purposes only for 10. Jonesas a service engineer myself I see an enormous amount of poorly or incorrectly installed appliances. An appointment to install it ( kept saying the part had n't come by! N'T unstack.... kinda gave up advice from consumers on Electrolux washing machine breakdown after just over two years have! To reduce the need for ironing of buying Electrolux/Zanussi/AEG or any other of their brands, which Zanussi. Floor is strong and level, my Whirlpool washer never did these things service. Bleach and also mold/mildew remover, and more even everytime was ok. then end July. Never come across something so poor.I will actively avoid Electrolux and their sub ( sub standard ) (. Slowly the soap dispenser quit emptying all the way the Electrolux washer dryer combos 2020: top load has... They fit beautifully in my closet side by side but I believe they rude... Dryer sucks too but the fraudsters really this one is a one hour calls to electrosux deals and advice!, again, they fitted an Electrolux dryer from Home Depot last February ( 2020 ) sucks too but fraudsters! Appalling service I paid a monthly fee to extend the guarantee to 2 years stopped! Rang them up and you are just dismissed as a nuisance kilograms capacity of clothes. 7 electrolux washing machine review and this happened already multiple error codes he got to in type! Integrated washing machine agree to sign up for consumer news, tips and giveaways ConsumerAffairs.
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